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Interim UX guidelines for EEA program for alternative billing without user choice

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Overview

These guidelines are provided for developers participating in our program for offering users in the European Economic Area (EEA) an alternative billing to Google Play’s billing system without user choice. Developers with users in the EEA who are participating in the user choice billing pilot and offering an alternative billing system alongside Google Play’s billing system should use the user choice billing UX guidelines. These UX guidelines aim to maintain a consistent user experience by requiring developers to display an information screen to each user the first time the user initiates a purchase. The user-facing messages and UI specifications for the information screen should be implemented according to the following guidelines.

Developer app

Information screen for users

Select language

Select the language of your users to view the corresponding UI text strings in the design specifications below.

Information for users

The information screen helps users understand the impact of the change.

When to display

The information screen must be shown to users at the start of their first purchase. This message does not need to be displayed on subsequent purchases by the same user. Display the information screen immediately after a user has taken explicit action to initiate a purchase.

When to display price

The purchase price should be visible and obvious to users before they are shown the information screen.

How to display

The information screen must be displayed in a modal bottom sheet. A modal bottom sheet is similar to a modal dialog that animates up from the bottom of the screen and stays pinned to the bottom. It is elevated above all UI elements on the underlying screen. The underlying screen is obscured behind a dark scrim to indicate that it will not respond to user interaction.

Refer to Google Material Design for more information on the design and implementation of modal bottom sheets.

User actions

The bottom sheet must be triggered when a user taps on a button or other UI element in your app that initiates a purchase. The user can take two possible actions from the information screen:

Got it

Tapping the “Got it” button dismisses the information screen and launches the next screen in your payment flow.

Learn more

Tapping the “Learn more” button launches a Google Help Center article in a web browser.

Dismiss

If users want to dismiss the bottom sheet and return to the underlying screen, they can dismiss the bottom sheet by:

  • Tapping outside of the bottom sheet container
  • Tapping the Android system "Back" button

The information screen does not need to be displayed again after it has been dismissed or after the user has tapped “Got it”.

Example: When the user taps to purchase in your app, the button will trigger the information screen.

Design specifications

The information screen is divided into three components: title, message, and buttons. All three components are required and must contain the exact text and UI elements defined in these guidelines. Do not include any additional text or imagery on this screen, but you are free to include additional text and imagery on other screens.

  1. Title
  2. Text 1
  3. Text 2
  4. Buttons
  5. Bottom sheet
  6. Background scrim

Title

Text Select language
English This app does not use Google Play’s billing system
French Cette application n'utilise pas le système de facturation de Google Play
German Diese App verwendet nicht das Abrechnungssystem von Google Play
Italian Questa app non usa il sistema di fatturazione di Google Play
Spanish Esta aplicación no utiliza el sistema de facturación de Google Play
Bulgarian Това приложение не използва системата на Google Play за таксуване
Catalan Aquesta aplicació no utilitza el sistema de facturació de Google Play
Czech Tato aplikace nepoužívá fakturačního systému Google Play
Danish Denne app anvender ikke Google Plays faktureringssystem
Dutch Deze app maakt geen gebruik van het factureringssysteem van Google Play
Greek Αυτή η εφαρμογή δεν χρησιμοποιεί το σύστημα χρέωσης του Google Play
Estonian See rakendus ei kasuta Google Play arveldussüsteemi
Finnish Tämä sovellus ei käytä Google Playn laskutusjärjestelmää
Croatian Aplikacija ne upotrebljava sustav naplate Google Playa
Hungarian Ez az alkalmazás nem használja a Google Play számlázási rendszerén
Icelandic Þetta forrit notast ekki við innheimtukerfi Google Play
Lithuanian Ši programa nenaudoja „Google Play“ atsiskaitymo sistemos
Latvian Šajā lietotnē netiek izmantoti Google Play norēķinu sistēmu
Norwegian Denne appen bruker ikke faktureringssystemet for Google Play
Polish Ta aplikacja nie używać systemu rozliczeniowego Google Play
Portuguese (Brazilian) Este app não usa o sistema de faturamento do Google Play
Portuguese (European) Esta app não usa o sistema de faturação do Google Play
Romanian Aplicația nu folosește sistemul de facturare Google Play
Slovak Táto aplikácia nepoužíva fakturačný systém služby Google Play
Slovenian Ta aplikacija ne uporablja plačilni sistem Googla Play
Swedish Den här appen använder inte Google Plays faktureringssystem
Font Roboto (apply to all fonts)
Font size 18sp
Font color #202124

Text 1

Used to highlight key points that are considered critical information.

Text Select language
English The developer will be the seller of all in-app purchases and manage all aspects of your purchases, including customer support, refund requests, and applicable consumer rights.
French Le développeur sera le vendeur de tous les achats via les applications et gérera tous les aspects de vos achats, y compris le service client, les demandes de remboursement et les droits des consommateurs applicables.
German Der Verkäufer aller In-App-Artikel ist der Entwickler. Er verwaltet alle Aspekte Ihrer Käufe, einschließlich Kundensupport, Erstattungsanfragen und anwendbare Verbraucherrechte.
Italian Lo sviluppatore sarà il venditore di tutti gli acquisti in-app e gestirà tutti gli aspetti dei tuoi acquisti, inclusa l'assistenza clienti, le richieste di rimborso e i diritti del consumatore applicabili.
Spanish El desarrollador será el vendedor de todas las compras en la aplicación y gestionará todos los aspectos de tus compras, incluidos el servicio de asistencia, las solicitudes de reembolso y los derechos de los consumidores correspondientes.
Bulgarian Програмистът ще бъде продавач на всички покупки в приложението и ще управлява всички аспекти на покупките ви, включително поддръжката на клиенти, заявките за възстановяване на средства и приложимите права на потребителите.
Catalan El desenvolupador serà el venedor de totes les compres des de l'aplicació i gestionarà tots els aspectes relacionats amb les teves compres, com ara el servei d'assistència tècnica, les sol·licituds de reembossament i els drets dels consumidors aplicables.
Czech Vývojář je prodejce všech nákupů v aplikaci a spravuje všechny aspekty nákupů, včetně zákaznické podpory, žádostí o vrácení platby a platných spotřebitelských práv.
Danish Udvikleren vil være sælger af alle køb i apps og administrere alle aspekter af dine køb, herunder kundesupport, anmodninger om refusion og gældende forbrugerrettigheder.
Dutch De ontwikkelaar is de verkoper van alle in-app aankopen en beheert alle aspecten van je aankopen, waaronder support, terugbetalingsverzoeken en toepasselijke consumentenrechten.
Greek Ο προγραμματιστής θα είναι ο πωλητής για όλες τις αγορές εντός εφαρμογής και θα διαχειρίζεται όλες τις πτυχές των αγορών σας, όπως είναι η υποστήριξη πελατών, τα αιτήματα επιστροφής χρημάτων και τα ισχύοντα δικαιώματα των καταναλωτών.
Estonian Arendaja on müüja kõigi rakendusesiseste ostude puhul ning haldab teie ostude kõiki aspekte, sealjuures klienditeenindust, tagasimaksetaotlusi ja kohalduvaid tarbijaõigusi.
Finnish Kehittäjä on sovelluksen sisäisten ostosten myyjä ja vastuussa kaikesta ostoihin liittyvästä, esimerkiksi asiakastuesta, hyvityspyynnöistä ja sovellettavista kuluttajan oikeuksista.
Croatian Razvojni programer bit će prodavač svih kupnji putem aplikacije i upravljati svim aspektima vaših kupnji, uključujući korisničku podršku, zahtjeve za povrat novca i primjenjiva potrošačka prava.
Hungarian A fejlesztő lesz az összes alkalmazáson belüli vásárlás eladója, illetve a vásárlásod kezelője minden szempontból, ideértve többek között az ügyfélszolgálatot, a visszatérítési kérelmeket és a vonatkozó fogyasztói jogokat.
Icelandic Þróunaraðilinn verður söluaðili allra innkaupa í forritinu og stjórnar öllum þáttum kaupanna, þ.m.t. notendaþjónustu, endurgreiðslubeiðnum og gildandi réttindum neytenda.
Lithuanian Kūrėjas bus visų pirkimų programoje pardavėjas ir valdys visus jūsų pirkimų aspektus, įskaitant klientų palaikymo, lėšų grąžinimo užklausas bei taikomas vartotojų teises.
Latvian Izstrādātājs būs visu lietotnē veikto pirkumu pārdevējs un pārvaldīs visus pirkuma aspektus, tostarp klientu atbalstu, atmaksas pieprasījumus un piemērojamo patērētāju tiesību ievērošanu.
Norwegian Utvikleren er selgeren av kjøp i apper og håndterer alle aspekter ved kjøpet, deriblant brukerstøtte, refusjonsforespørsler og relevante forbrukerrettigheter.
Polish Deweloper będzie sprzedawcą w przypadku wszystkich zakupów w aplikacji i będzie zarządzać wszystkimi aspektami zakupów, w tym obsługą klienta, prośbami o zwrot środków i obowiązującymi prawami konsumentów.
Portuguese (Brazilian) O desenvolvedor vai ser o vendedor de todas as compras no app e vai gerenciar todos os aspectos das suas compras, incluindo suporte ao cliente, solicitações de reembolso e direitos do consumidor aplicáveis.
Portuguese (European) O programador vai ser o vendedor de todas as compras na app e gerir todos os aspetos das suas compras, incluindo o apoio ao cliente, os pedidos de reembolsos e os direitos dos consumidores aplicáveis.
Romanian Dezvoltatorul va fi vânzătorul tuturor achizițiilor în aplicație și va gestiona toate aspectele achizițiilor, inclusiv asistența pentru clienți, solicitările de rambursare și drepturile aplicabile ale consumatorilor.
Slovak Vývojár bude predajcom všetkých nákupov v aplikácii a bude spravovať všetky aspekty vašich nákupov vrátane zákazníckej podpory, žiadostí o vrátenie peňazí a príslušných práv spotrebiteľov.
Slovenian Razvijalec bo prodajalec vseh nakupov v aplikaciji in bo upravljal vse vidike nakupa, vključno s podporo za stranke, zahtevami za vračilo kupnine in veljavnimi potrošniškimi pravicami.
Swedish Utvecklaren är säljaren för alla köp i appen och hanterar alla delar av köpet, till exempel kundsupport, förfrågningar om återbetalning och tillämpliga konsumenträttigheter.
Font size 14sp
Line height 20
Font color #5F6368

Text 2

Used for secondary information that is of lower priority.

Text Select language
English Google Play features like gift cards, Play Points, subscription management, and purchase controls won’t be available.
French Les fonctionnalités Google Play, comme les cartes et les points Play, la gestion des abonnements et les paramètres de contrôle des achats ne seront pas disponibles.
German Google Play-Funktionen wie Geschenkkarten, Play Points, die Aboverwaltung und Kaufgenehmigungen sind nicht verfügbar.
Italian Le funzionalità di Google Play come le carte regalo, i punti Play, la gestione degli abbonamenti e i controlli per gli acquisti non saranno disponibili.
Spanish No podrás utilizar funciones de Google Play como las tarjetas regalo, los Play Points, la gestión de suscripciones y los controles de compra.
Bulgarian Функциите на Google Play, като например карти за подарък, точки в услугата, управление на абонаменти и контроли за покупките, няма да бъдат налице.
Catalan Les funcions de Google Play, com ara les targetes regal, els punts de Play, la gestió de les subscripcions i els controls de compra, no estaran disponibles.
Czech Funkce Google Play jako dárkové karty, body Play, správa předplatných a nastavení nákupů nebudou k dispozici.
Danish Google Play-funktioner som f.eks. gavekort, Play-point, administration af abonnementer og købsindstillinger vil ikke være tilgængelige.
Dutch Google Play-functies zoals cadeaukaarten, Play-punten, abonnementbeheer en aankoopopties zijn niet beschikbaar.
Greek Οι λειτουργίες του Google Play, όπως είναι οι δωροκάρτες, οι Πόντοι Play, η διαχείριση συνδρομών και τα στοιχεία ελέγχου αγορών, δεν θα είναι διαθέσιμα.
Estonian Google Play funktsioonid, näiteks kinkekaardid, Play punktid, tellimuste haldamine ja ostmise juhtelemendid, pole saadaval.
Finnish Google Playn ominaisuudet (esimerkiksi Play-lahjakortit, Play-pisteet, ostosten hallinta ja tilausten hallinta) eivät ole saatavilla.
Croatian Značajke Google Playa, kao što su darovne kartice, Play bodovi, upravljanje pretplatama i kontrole kupnje neće biti dostupne.
Hungarian A Google Play olyan funkciói, mint az ajándékutalványok, a Play-pontok, az előfizetés-kezelés és a vásárlásfelügyeleti eszközök nem állnak majd rendelkezésre.
Icelandic Eiginleikar Google Play á borð við gjafakort, Play punkta, umsjón áskrifta og innkaupastýringar verða ekki í boði.
Lithuanian „Google Play“ funkcijos, tokios kaip dovanų kortelės, „Play“ taškai, prenumeratos valdymas ir pirkimo valdikliai, bus nepasiekiamos.
Latvian Google Play iespējas, piemēram, dāvanu kartes, abonementu pārvaldība un pirkumu kontroles iestatījumi, nebūs pieejamas.
Norwegian Google Play-funksjoner som gavekort, Play Points, administrering av abonnementer og kjøpskontroller er ikke tilgjengelige.
Polish Funkcje Google Play, takie jak karty podarunkowe, punkty Play, zarządzanie subskrypcjami i opcje zakupów, nie będą dostępne.
Portuguese (Brazilian) Os recursos do Google Play, como vales-presente, Play Points, gerenciamento de assinaturas e controles de compra não vão estar disponíveis.
Portuguese (European) As funcionalidades do Google Play, como vales de oferta, Play Points, gestão de subscrições e controlos de compras, não vão estar disponíveis.
Romanian Funcțiile Google Play precum cardurile cadou, punctele Play, gestionarea abonamentelor și comenzile de achiziție nu vor fi disponibile.
Slovak Funkcie služby Google Play, ako sú darčekové karty, body Play, správa odberov a ovládanie nákupov, nebudú k dispozícii.
Slovenian Funkcije Googla Play, kot so darilne kartice, točke Play, upravljanje naročnin in kontrolniki za nakupe ne bodo na voljo.
Swedish Google Play-funktioner som presentkort, Play-poäng, hantering av prenumerationer och köpkontroller är inte tillgängliga.
Font size 12sp
Line height 16
Font color #5F6368

Button 1

Text Select language
English Learn more
French En savoir plus
German Weitere Informationen
Italian Scopri di più
Spanish Más información
Bulgarian Научете повече
Catalan Més informació
Czech Další informace
Danish Få flere oplysninger
Dutch Meer informatie
Greek Μάθετε περισσότερα
Estonian Lisateave
Finnish Lue lisää
Croatian Saznajte više
Hungarian További információ
Icelandic Nánar
Lithuanian Sužinokite daugiau
Latvian Uzzināt vairāk
Norwegian Finn ut mer
Polish Więcej informacji
Portuguese (Brazilian) Saiba mais
Portuguese (European) Saiba mais
Romanian Află mai multe
Slovak Ďalšie informácie
Slovenian Več o tem
Swedish Läs mer
Text alignment Centered
Font size 14sp
Font weight Medium
Font color #01875F
Background color #FFFFFF
Dimensions Height:36, Width: scale to container
Corner radius 4dp
Outline 1dp, #DADCE0
Link Links to Google Play help article

Button 2

Text Select language
English Got it
French OK
German OK
Italian OK
Spanish Entendido
Bulgarian Разбрах
Catalan Entesos
Czech Rozumím
Danish OK
Dutch OK
Greek Το κατάλαβα
Estonian Selge
Finnish Selvä
Croatian Shvaćam
Hungarian Értem
Icelandic Ég skil
Lithuanian Supratau
Latvian Labi
Norwegian Greit
Polish OK
Portuguese (Brazilian) OK
Portuguese (European) OK
Romanian OK
Slovak Dobre
Slovenian Razumem
Swedish OK
Text alignment Centered
Font size 14sp
Font weight Medium
Font color #FFFFFF
Background color #01875F
Dimensions Height:36, Width: scale to container
Corner radius 4dp
Link Links to next screen in your payment flow

Bottom sheet

Dimensions Height: variable, Width: 100%
Corner radius 8dp, 8dp, 0, 0
Background #FFFFFF
Inner padding Left: 24dp, Right: 24dp, Top: 32dp, Bottom: 24dp
Elevation 8dp

Landscape

In landscape view, the bottom sheet is wider than in portrait view, but otherwise follows the same design specifications and functionality.

Bottom sheet Width: 500dp maximum, Inner padding: 24dp
Title Same as portrait view
Message Same as portrait view
Buttons Height:36, Width: scale to container

For additional details on the EEA program for alternative billing without user choice and frequently asked questions, please visit our Help Center.